Apple Challenges Indian Government Over Mandatory App Installation

Tue 2nd Dec, 2025

Apple has raised concerns regarding a directive from India's telecommunications ministry requiring smartphone manufacturers to pre-install a government-developed application, 'Sanchar Saathi', on all new devices. This application, intended to assist in locating and disabling stolen phones via their IMEI numbers, is at the center of a growing debate over privacy and individual rights in the country.

Under the ministry's order, manufacturers were instructed to ensure the app is installed on every new device within a 90-day deadline, and that the application cannot be removed by users. The government maintains that the initiative is designed to combat phone theft and prevent the misuse of stolen devices. However, privacy advocates and opposition politicians have expressed significant concerns about the potential for expanded surveillance and loss of user autonomy.

Critics argue that the mandatory installation of an undeletable government application could set a precedent for excessive state access to personal devices, potentially affecting over 700 million users in India. They highlight risks that such access could be used beyond its stated purpose, thereby undermining digital privacy protections. Some political figures have publicly stated that these measures diminish users' ability to make informed decisions about their own devices.

Apple has communicated its reservations to the Indian government. According to sources familiar with the matter, Apple intends to clarify that it does not comply with comparable requirements in any other country. The company, known for its strict control over its operating system and the applications permitted on its devices, regards the order as incompatible with its global privacy standards and policies.

Other smartphone manufacturers, such as Samsung and Xiaomi, which operate on the open-source Android platform, have been reviewing the directive to determine their course of action. Android's open nature typically allows manufacturers more flexibility in customizing software, but the current order mandates uniform compliance across all brands. Reports indicate that the government issued the order without prior consultation with industry stakeholders, intensifying industry and public scrutiny.

The move comes against the backdrop of ongoing legal proceedings between Apple and Indian authorities concerning the country's competition regulations. Apple is currently facing the possibility of a substantial fine in a separate antitrust dispute, adding further complexity to its relationship with Indian regulators.

As the debate continues, the Indian telecommunications ministry and leading device manufacturers have not issued further public statements. The situation remains fluid, with industry experts and privacy organizations closely monitoring developments that could have significant implications for user rights and technology policy in India.


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