Wien Energie Affirms Fairness of District Heating Prices in Vienna

Wien, April 21, 2025 - Wien Energie has announced that the prices for district heating in Vienna remain among the most competitive in Austria, with stability maintained for the past two years. The company attributes this affordability to its proactive measures in response to market fluctuations, particularly following the upheaval caused by the conflict in Ukraine.

The current pricing model is accessible on the federal government's transparency platform, waermepreise.at, which allows customers to verify that Wien Energie's district heating rates are among the lowest in the nation. The company has implemented a maximum price in accordance with regulatory guidelines, offering discounts to facilitate immediate price reductions for consumers without bureaucratic hurdles.

In light of the significant market disruptions experienced in 2022, Wien Energie has actively sought to alleviate the financial burden on its customers. A Fairness Commission established by the city regularly assesses the appropriateness of the district heating costs. Notably, prices were retroactively lowered for the years 2022 and 2023 as the market conditions began to stabilize.

Since the onset of these challenges, Wien Energie has invested over 600 million euros in relief measures aimed at supporting district heating customers. This financial commitment underscores the company's dedication to ensuring fair pricing and maintaining customer trust amidst fluctuating energy markets.

As Wien Energie continues to navigate the complexities of the energy sector, its ongoing efforts to provide affordable district heating will be closely monitored by both regulatory bodies and the public.