Tohru in der Schreiberei, Munich's newest three-Michelin-star restaurant
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Starting October 9, new regulations will be implemented for bank transfers across the Eurozone. Real-time payments will become the standard, as banks are required to offer this service. Additionally, enhanced security measures will be introduced, including a mandatory check to ensure that the International Bank Account Number (IBAN) matches the recipient's name before a transfer is completed. This initiative aims to combat fraud more effectively.
The traditional SEPA transfer will be replaced by real-time payments, providing a quicker and more secure method of transferring money. Consumer protection advocates have expressed a generally positive outlook regarding these changes, highlighting the increased security they will bring.
The consumer protection expert from a local advocacy group remarked that financial fraud has significantly escalated, making it essential for banks to implement these new checks. Previously, fraudsters could easily redirect funds due to the lack of matching requirements between the IBAN and the recipient's name. This loophole allowed criminals to exploit incorrect account details while using the name of a legitimate payee, resulting in difficult-to-recover losses for affected customers.
As part of the new protocol, a traffic-light system will be employed to verify the alignment of the IBAN with the recipient's name. If the names match, the bank will approve the transfer. If there are minor discrepancies, such as a typographical error in the name, the system will suggest the correct name. However, significant mismatches will result in a red flag, allowing the transaction to proceed only at the customer's risk, and banks will not assume responsibility for any errors in these cases.
From October 9, all banks must provide real-time payments for transactions within the Eurozone, with no additional fees allowed for this service. These changes stem from the European Union's 'Instant Payments Regulation.'
While these enhancements are anticipated to improve security for customers, they also place greater responsibility on individuals to ensure the accuracy of their transactions. Experts advise that if a transaction receives a red flag, customers should take a moment to double-check the entered information. It is recommended that the recipient's name be copied directly from the invoice during online purchases to avoid mistakes. If there is any uncertainty, customers should verify with the merchant before proceeding with a payment.
Furthermore, customers will have the option to set transfer limits on their accounts, which could serve as an additional safeguard against erroneous payments. It is suggested that individuals take this opportunity to review their account settings as part of the transition.
However, there are concerns that the introduction of real-time payments may inadvertently accelerate fraudulent activities, as the speed of transactions could complicate the tracing of funds in cases of fraud. Additionally, the rapid digitization of banking services may leave some customers feeling overwhelmed, especially with the increasing closure of physical bank branches. Complaints about inadequate customer support have been rising, with many customers unable to reach live representatives for assistance.
Consumer advocates are also monitoring the potential for increased fees associated with these new regulations regarding the IBAN verification process. Ongoing assessments, such as a bank fee monitor, will be employed to ensure transparency in banking charges.
Moreover, there is a broader need for additional measures to combat fraud in banking, particularly regarding phishing attacks. The EU is currently working on a new Payment Services Regulation, which will focus on liability standards for banks, aiming to shift responsibilities more favorably for consumers.
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